Department of Public Works

Division of Latham Water

John Frazer, Superintendent

Public Operations Center
347 Old Niskayuna Road
Latham, NY 12110-2290

(518) 783-2750
(518) 786-7320
Email Us

Monday - Friday 8:00 a.m. - 4:30 p.m.
Introduction to Department of Public Works, Division of Latham Water

The Town of Colonie Department of Public Works, Division of Latham Water, provides safe drinking water and water for fire protection to 82,000 Town of Colonie residents, except the Village of Menands and Maplewood areas. We are responsible for the treatment and distribution of water, installing and maintaining fire hydrants for fire protection, and maintaining water mains and valves.

The Division of Latham Water is comprised of approximately 60 employees, with the main office and garage located at the Public Operations Center, 347 Old Niskayuna Road; water treatment plant and laboratory on the Mohawk River and Stony Creek Reservoir in Clifton Park.

General Description

The Latham Water District was created in 1929 to serve the residents of Latham, New York. A few drilled wells were pumped directly into a distribution system constructed of unlined cast iron pipes. Over the years, the Latham Water District has grown into a complex water supply utility serving over 82,000 residential customers as well as numerous commercial and industrial users. Three different raw water sources are pumped to the Mohawk View Water Treatment Plant where chemical and physical treatment takes place. The quality of our sources before treatment is good, and the treatment plant finishes the job by removing any solids, metals (primarily iron and manganese), color-producing compounds or other organic and inorganic compounds. At the treatment plant, we continuously monitor the clarity and disinfectant level to guarantee the bacteriological safety of the water. Chemical treatment consists of oxidation, coagulation, chlorination and pH adjustment. Physical treatment consists of flocculation, settling and filtration. Finished water is pumped to the distribution system and is stored in nine (9) steel storage vessels located throughout the Town.

Raw Water Sources

Latham's raw water sources are the Mohawk River, five (5) wells located on Onderdonk Avenue with the Stony Creek Reservoir as an emergency raw water source. Choosing which raw water sources to use is based on a number of factors including raw water quality and finished water demand.

From October through April flows average 8.5 million gallons per day (MGD). During the spring and fall, a combination of sources as the demand and availability of the source dictates. The "summer" operation consists of an almost exclusive use of the river, with some of the other sources blended. Flows at this time are as high as 19.6 MGD.

Water Conservation Hints

Latham Water District customers are urged to conserve water whenever possible, but especially during our high demand periods. The best way to help us conserve water is to minimize any outside water use from 10:00 am to 9:00 pm. Our customers with automatic lawn sprinklers can help us by adjusting their timers to this schedule and by installing moisture sensors. Some other suggestions for conserving water are:

  • CHECKING and REPAIRING all leaks! - Toilets, faucets and garden hose spigots.
  • Installing water-saving plumbing fixtures such as low-flow shower heads and water saving toilets.
  • Covering pools to reduce evaporation.
  • Using a broom, instead of a hose to clean driveways and sidewalks.
  • Washing only full loads of laundry and dishes.
  • Turning off the water when shaving or brushing your teeth.
  • Keep drinking water in the refrigerator instead of letting the faucet run until the water is cool.
  • Water lawns and landscaping during the morning or evening to avoid excess evaporation. Use mulch around shrubs to save moisture. Use drought-tolerant and native plants.
  • Automatic landscape irrigation systems are a home's biggest water user. To make sure you're not over watering, adjust your irrigation controller at least once a month to account for changes in the weather and install a rain shutoff device, soil moisture sensor, or humidity sensor to better control irrigation.
Water Rates and Water Service Application Fees

The Latham Water District Rate is $3.55/1000 gallons.

Water Rates and Water Service Application Fees.
Water Quality

The quality of water provided to our customers is high. With the exception of water main construction or repair, few customer complaints are received. Even so, New York State law now requires all water suppliers to notify their customers about the risks of cryptosporidosis and giardiasis.

Cryptosporidosis and giardiasis are intestinal illnesses caused by microscopic parasites. Cryptosporidosis can be very serious for chemotherapy,dialysis or transplant patients, or people with Crohn's disease, HIV infection, or otherwise weakened immune systems. People with weakened immune systems should discuss with their health care provider the need to take extra precautions such as boiling water, using a certified bottled water or a specially approved home filter. Individuals who think they may have cryptosporidosis or giardiasis should contact their health care provider immediately. For additional information on cryptosporidosis and giardiasis, please contact the Albany County Health Department at (518) 447-4620.

To view Latham Water District's Annual Water Quality Report, click here (updated by the end of May each year to include the previous year).

For access to websites mentioned in the report, click on the links below:

Latham Water's Standard Specifications
Download the Latham Water's Standard Specifications

As part of our continued commitment to quality and service, the Division of Latham Water plans and implements a number of different projects each year. Construction of new water mains and tank rehabilitation are perhaps the most visible sign of our commitment. New water mains are designed to improve water quality flow and pressure within the distribution system. Increased levels of system reliability, fire protection and a reduction in unplanned shutdowns are added benefits as well. In 2017, we expect to complete the following planned capital improvement projects:

The Latham Water District issued a Request for Proposal for engineering services in connection with our Maxwell Road and Loudon Road (NYS Route 9) Water Main Replacement Project in the spring of 2016. This project will replace existing 6-inch main along Maxwell Road from the intersection of Old Niskayuna Road and Maxwell Road to the intersection of Hills Road and Maxwell Road (approximately 2,900 feet) and 10-inch mains along Loudon Road from the intersection of Campus View Drive and Loudon Road to the intersection of Turner Lane and Loudon Road. These streets that have shown a significant increase in water main breaks and Latham Water District will replace these mains with 12” ductile iron pipe to improve reliability and the available fire flow to these areas of the water distribution system. CHA was awarded the engineering proposal in the spring of 2016. Engineering for this project began in December of 2016 with plans and specifications being made available to contractors for bid in the spring of 2017. Latham Water District anticipates that the water main replacement project will begin in the summer of 2017 and be completed by the fall of 2017.
The Latham Water District issued a Request for Proposal for engineering services to prepare specifications for a complete rehabilitation of the Newtonville 1.0 Million Gallon Water Storage Tank. CT Male was awarded the engineering proposal. Engineering for the rehabilitation began in November of 2016 with plans and specifications being made available to contractors for bid in March of 2017. Latham Water District anticipates that the rehabilitation will begin in the spring of 2017 and be completed by the fall of 2017.
CT Male Associates, was hired to conduct an engineering assessment of the Stony Creek Dam in accordance with NYS Department of Environmental Conservation requirements. The inspecting engineering firm identified several items that need to be addressed. These items are: the replacement of four inoperable valves within the intake tower, replacement of the toe drain at the base of the dam, re-caulk concrete slabs on the spillway, and miscellaneous concrete repairs. The engineering design began in January of 2017 and it is anticipated that plans and specifications will be made available to contractors for bid in the spring of 2017. Latham Water District anticipates that the rehabilitation will begin in the summer of 2017 and be completed by the fall of 2017.
The Latham Water District will issue Requests for Proposal from local engineering firms to prepare specifications for a complete rehabilitation of the Low Lift Pump Station, which provides raw water from the Mohawk River to the water treatment plant. Expected work will include the replacement of all four variable frequency drives, two pumps, a traveling screen and numerous flow control gates. Engineering for the rehabilitation will begin as soon as possible with plans and specifications being made available to contractors for bid in the summer of 2017. Latham Water District anticipates that the rehabilitation will begin in the winter of 2017 and be completed by the spring of 2017.
Permit Applications and Forms

To download the forms, visit our Document Center page.

Latham Water adds chlorine to the finished water as a disinfectant, as required by NYS Department of Health. Concentration of chlorine vary throughout the Town, depending on location, water temperature and seasonal variations.
There are several reasons for low pressure including water main breaks or internal home plumbing problems. If you do experience low pressure call Latham Water (518) 783-2750 and we will help to determine the cause.
Discoloration of water can result from many reasons: Red or rust color could result from a water main break or from an open fire hydrant in your neighborhood. Milky water could be the result of additional air within the water system, from a water main break or other system shut down. Internal plumbing and fixtures can also discolor the water.
Yes - Call (518) 783-2750. If we are unable to satisfy your inquiry over the telephone, personnel will be sent to investigate your problem. We have staff available 24 hours a day, seven days a week to assist you.
We do not add fluoride to our water, however, there is a trace of fluoride in the District's source water.
Bills are mailed out semi-annually:

North Section February and August
Central Section March and September
South Section April and October
Our average residential customer uses approximately 78,717 gallons of water with charges of $263.70.
A final meter reading is taken or through property transfer-deed from the Assessor's office. A final meter reading should be requested by telephone by the seller, realtor or attorney.
Cards are mailed semi-annually:

North Section Blue Card December and June
Central Section Red Card January and July
South Section Green Card February and August
It is indicated on the front of the card to return the card in ten days so your next bill is as accurate as possible.
If Latham Water does not receive your meter reading card back, your water usage is estimated for the upcoming bill. We will also accept readings over the phone by calling our office. Meterman appointments are available for those who are unable to read their meter.
Yes, Latham Water can install a water meter capable of providing automatic meter reading. It uses a low-power (typically less than 100 miliwatts) radio frequency to send your meter reading to a device our staff uses to retrieve that information. There is no cost to you to replace your existing meter as long as your current meter is in reasonable condition. Call our office to schedule your appointment to replace your meter.
Meters belong to the property owner. However, we can assist you with the repair or replacement of a leaking meter. Call our office to schedule an appointment with one of our metermen.
The water service, from the curb stop (the shut-off valve located near the edge of the road right-of-way) into your house is the responsibility of the homeowner. If you are unable to determine where the problem is, Latham Water can send staff to assist you.
With more than 3,939 fire hydrants in our water system, we ask for your help by clearing snow from around the fire hydrant near your home.
Neither the Latham Water District nor the Town of Colonie is affiliated with companies such as HomeServe USA. Latham Water is not promoting, nor is it discouraging participation in a program such as HomeServe USA's. It is entirely your decision - similar to choosing to select a buyer-protection plan for your home computer purchase. If, however, you are considering participation in such an insurance program, the Latham Water District can provide you with information about your water service's age and material of construction, soils materials in your area, any break history, etc. It is important for you to know that as a resident of the Latham Water District, you are responsible for the repair and maintenance of your water service. Your responsibility begins at the curb stop and continues from the curb stop into your home.
Yes, a Sprinkler Permit Application form. The cost of the Permit is $60. You may download it here or you may pick one up at the Latham Water District office.
The administration fee represent a portion of the cost for processing water bills including meter reading, printing and mailing meter reading cards, and printing and postage for usage bills. The fee for residential properties is $10 and $30 for non-residential. The minimum usage fee for residential customers was eliminated.
Write Us
Our mailing address is:

Public Operations Center
Division of Latham Water
347 Old Niskayuna Road
Latham, NY 12110-2290