Contact Us


Important Phone Numbers

Town of Colonie

MAIN PHONE NUMBER
TEL: (518) 783-2700

Animal Control

TEL: (518) 783-2711

Board of Elections

TEL: (518) 487-5060

Building Permits

TEL: (518) 783-2706

Colonie Senior Services

TEL: (518) 459-2857
Colonie Seniors

Customer Service Questions

Power Outage / National Grid
TEL: 1 (800) 642-4272

Spectrum (Cable / Internet)
TEL: (518) 869-5500

Dog Permits / Park Use

Town Clerk
TEL: (518) 783-2734

Facility Rentals

MOHAWK RIVER PARK & POOL PAVILION RENTALS
TEL: (518) 783-2760

THE CROSSINGS MEETING SPACES / PAVILION RENTALS
TEL: (518) 783-2760

WEST ALBANY POCKET PARK PAVILION RENTALS
TEL: (518) 783-2760

TOWN HALL MEETING SPACES
TEL: (518) 783-2726

PUBLIC OPERATIONS CENTER MEETING SPACES
TEL: (518) 783-2726

Facility Use Request Forms

Household Hazardous Waste

Care Environmental Corp
(for mandatory pre-registration only) | Learn More
TEL: (800) 494-2273

Lawn & Brush

TEL: (518) 783-2795

Parks and Recreation

Golf Course
TEL: 5183744181

Trees / Leaves

TEL: (518) 783-LEAF
or call DPW / Highway at (518) 783-2795

Street Lights / Pot Holes / Paving

TEL: (518) 783-2795
Report a Street Light Out

Water Meters / Billing

TEL: (518) 783-2750

Police Department Contacts

NON-EMERGENCY
TEL: (518) 783-2811

COMMUNITY SERVICES UNIT
School Resource Officers, D.A.R.E., Personal & Business Safety
TEL: (518) 782-2662

INVESTIGATIONS
TEL: (518) 783-2754

JUVENILE UNIT
Incidents involving those under 16 years of age
TEL: (518) 783-2753

POLICE ADMINISTRATION
TEL: (518) 783-2800

RECORDS
TEL: (518) 783-2809

TRAFFIC SAFETY UNIT
Hit and run investigations, speed complaints
TEL: (518) 782-2620

YOUTH COURT
TEL: (518) 782-2638

Hours of Operation
Memorial Town Hall

The Town Hall main entrance is opened at 8.30am Monday-Friday (excluding holidays). The doors close to the public at 4.30pm, unless noted otherwise.
The Town Clerk Department is opened until 6.00pm on Thursdays.

Public Operations Center

The Public Operations Center main entrance is opened at 8.30am Monday-Friday (excluding holidays). The doors close to the public at 4.30pm, unless noted otherwise.

Public Safety Center

The Police Department is open 24 hours a day 7 days a week. Normal business hours for the Public Safety Center are 8.30am - 4.30pm Monday-Friday. Normal business hours for the Justice court window is between 8:30am - 4pm Monday - Friday.

Parks & Recreation Main Office

The Parks & Recreation Office hours are 8.00am Monday-Friday to 4.00pm (excluding holidays).

Email Us

If you have specific questions or issues that you would like addressed, please contact the appropriate Town Department. Each department can be contacted directly through email or phone from their respective page. For general inquiries, you may contact us via the Town of Colonie contact us online form.