Frequently Asked Questions
1. Where is the library located?
The library is located off exit 4 of the Adirondack Northway
(I-87) at 629 Albany-Shaker Road. For complete directions click here.
2. When is the library open?
The Library hours are:
Monday-Thursday 9 AM - 9 PM
Friday 9 AM - 6 PM
Saturday 9 AM - 5 PM
Sunday 12 PM - 5 PM
(The library is closed on Sundays during the summer)
3. What will I find at the library?
The library provides 169,000 books, including 42,500 especially
for children, 8,000 adult reference titles, 3,500 large print
books, 4,400 periodicals and 4,800 audiovisual materials (compact
discs, talking books, and videotapes.) The library also has Internet
and Word Processing computers available free for public use in
both the adult and Youth Services areas. Game computers and a
homework station are available in the Youth Services Department.
4. How can I get a library card?
Residents of Albany or Rensselaer County are eligible for a free
library card. People residing outside of Albany or Rensselaer
Counties will be charged $25.oo per year per family. When applying,
please bring identification bearing your signature and permanent
address. Patrons will be asked to fill out an application with
their name, address, home and business phone numbers, date of
birth and social security numbers. Children's applications must
be signed by the child and a parent (or guardian) with a valid
library card. For complete information about library membership,
5. Can I use my library card to borrow
materials from other libraries?
Your card may be used to borrow materials from any library in
the Upper Hudson Library System. You may borrow items in person,
or you can request items via the online catalog and have them
delivered to your home library. For information about this system,
please click here.
6. How can I find out if you have
an item I am looking for?
You may call the Information Desk at 458-9274, you may use the online
catalog in the library, or you may access the library's catalog from
home. Click here to begin searching the library's
7. Who buys the books for the library. Can I make
requests or recommendations?
Buying books for the library is a group
effort. Each librarian has a subject specialty area. If you would like
to recommend an item for purchase, please call the library at 458-9274
or e-mail us at firstname.lastname@example.org
8. I'm looking for a book, and you
do not own it. Can you help me find it?
Books from other libraries are often available. If you need an
item which is not listed in our catalog, ask at the Information
desk. (For children's books, go to the children's help desk).
Retrieval time will vary based on the response of other libraries.
In some cases we will purchase the needed item.
9. How long do materials circulate?
| General Fiction and Non-Fiction
| Videotapes / DVD
| Instructional Videos
| Talking Books
10. Who do I call about an overdue
Please call the Circulation
Department at 810-0319 for assistance with overdue items.
11. Do you charge for overdue materials?
Yes, fees are as follows:
| Most materials
20 cents per day
$1.00 per day
| Interlibrary Loan
25 cents per day
| Non-Returned materials
Replacement cost plus a processing fee
MAXIMUM late fee IS $7.00 PER ITEM, AND $10.00 PER
INTERLIBRARY LOAN ITEMS. (An additional processing fee may be imposed
on excessively overdue materials.)
12. Can I renew books without having to bring them to the library?
Yes, this can be done over the phone, as long as the item is not overdue,
and no one has placed it on reserve. You may do this by calling the
library at 458-9274.You can also renew materials via our online Web
13. Can I leave my children at the library?
Our policy states that if a minor is left outside the building after
closing, a library staff member will make sure the minor has called
for a ride. The staff member will wait with the minor for a maximum
of 15 minutes, then, if the minor has not been picked up, staff is required
to notify the police.
In keeping with our concern for the safety of minors, our library board
of trustees has instituted a policy for those minors left unattended
at the library during the day. For the protection of preschool children,
a parent, guardian, or authorized caregiver (for example, nanny, au
pair, child care professional) must stay with any preschool child anywhere
on library property. An older sibling or peer is not considered an authorized
We are also concerned about the safety of those minors who have started
school, but who are still under age 18. Should we need to contact a
parent or guardian or authorized caregiver for any reason, and if they
are not on site or cannot be reached, we will notify the police. The
same holds true with any preschool child left unattended on library
property. As always, should you have any questions about this policy
or any other policy, please do not hesitate to contact us.
14. Where can I find a tutor for my child?
We do not maintain a list of tutors. We suggest you contact your
local school district offices.
15. Do you accept donations?
Yes, if the items are in good condition we will accept them.
Items that cannot be added to the collection will be put on the
book sale table. Please call the library at 458-9274 or click here for further
16. What do I need to do to present a program at
here for Stedman Room policy
information. For information about availability and procedure,
please contact Greg Rucinski in the Outreach/Programs office
by calling the library at 458-9274.
17. What can you tell me about the art displays
at your library?
Local artists present a different exhibit each month. A price
list is available in the Stedman Room for each exhibit. Artists
interested in scheduling a show should contact Greg Rucinski
in the Outreach/Programs office by calling the library at 458-9274.
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